Longbar Heavy Recovery — Fleet & Carrier Services

The 2 A.M. Problem

You're trusting strangers with a $180,000 tractor and a hot load.

A rollover outside Salina doesn't wait for business hours. Your driver is shaken. Your customer wants an ETA. And the recovery outfit on the rotation list is a company you've never vetted, working at rates you've never seen.

The meter starts before the wrecker does.

Mobilization fees, equipment surcharges, admin fees — line items that appear after the work is done, when your truck is sitting in their yard as leverage.

Storage stacks while the invoice gets "reviewed."

Every day of back-and-forth is another day of storage charges. The longer the dispute, the bigger the bill. That math never works in your favor.

Your driver pays for it too.

A driver stranded with a vendor who treats them like a problem is a driver updating their resume. Breakdowns are a retention event — handled badly, they cost you twice.

And you find out at invoice time.

No rate sheet up front. No photos. No time stamps. Just a total — and a vendor who knows you need the truck back more than they need your next call.

$11,681Average tow-and-recovery invoice analyzed

29.8%Of crash-related invoices included excessive rates or unwarranted charges

82.7%Of motor carriers report experiencing excessive towing rates

Source: American Transportation Research Institute, "Causes and Countermeasures of Predatory Towing," November 2023. Industry-wide figures — not Longbar invoices.

The Longbar Standard

Recovery run the way you run your fleet.

Fleet managers told us what they can't get from recovery vendors. Three things, every time: rates in writing, proof on the invoice, and a dispatcher who communicates like one of your own. So that's the program.

Rates published. Period.

Our full commercial rate sheet is in your hands before you ever call — hourly rates by unit, per-mile, winching, storage. The number on the invoice matches the sheet in your file. No admin fees. No "miscellaneous."

Every invoice tells the story.

Time-stamped photos from arrival to clean scene. Equipment listed by unit, hours to the tenth. If a line item is on your bill, the documentation for it is stapled to it. The kind of file your insurance adjuster signs off on the first read.

Dispatch that talks to dispatch.

One call gets a live dispatcher, an honest ETA, and updates by text until your driver is safe and your unit is moving. Your driver gets treated like a customer — because to us, they are one.

Equipment & Operators

The iron to do it. The hands to do it right.

A recovery is only as good as the operator running the controls. Ours train before they touch your equipment — because the cheapest recovery is the one that doesn't add damage to the damage.

▸60-Ton Rotator

Full rotation recovery for rollovers, off-road winch-outs, and load shifts — often without dragging your tractor another inch. Two 35-ton conventional heavies back it up, so a second casualty never waits.

▸Load Shifts & Transfers

Trailer-to-trailer freight transfer, load securement correction, and Landoll service. We get the load delivered, not just the wreck cleared — that's the part your customer cares about.

▸Certified Operators

WreckMaster-certified operators on every heavy call. Rigging calculated, not guessed. Documented training your safety department can put in the vendor file.

▸Full Incident Coordination

Traffic control, fluid containment and hazmat coordination, DOT and law-enforcement liaison on scene. One vendor, one invoice, one phone number from first call to released unit.

What Fleets Say

The vendor file does the selling.

"First recovery bill I've ever sent to insurance without a single question coming back. Photos, time stamps, every unit listed. We put Longbar in our breakdown packet for every driver running I-70 the next week."

Fleet Maintenance Director62-truck dry van carrier, Wichita, KS

"They sent the rate sheet, the COI, and the equipment list before we asked. Vendor approval took one afternoon. Six months later a reefer went on its side at the 252 — invoice matched the sheet to the dollar."

Safety DirectorRegional flatbed fleet, Kansas City, MO

Testimonials are illustrative composites drawn from documented industry voice-of-customer research. See footer disclosure.

The Difference

Same wreck. Two very different weeks.

The call you're used to

Rates unknown until the invoice lands
"Admin fee" and "supervision" line items, no documentation
Storage accruing while you dispute the bill
Driver stranded, no updates, no ETA
Three weeks of phone calls with your adjuster

The Longbar call

Rate sheet already in your vendor file
Time-stamped photo record, unit-by-unit billing
Invoice approved on first pass — no storage games
Driver updated by text until the unit moves
One call. One contact. Back on the road.

Put Longbar on your call list before you need it.

The worst time to vet a heavy recovery vendor is while your truck is on its side. The vendor packet gives your team everything approval requires — one email, one PDF, done.

The Longbar Vendor Packet

Full commercial rate sheet
Certificate of insurance ($1M auto / $5M umbrella)
Equipment list with capacities
Operator certification summary
W-9 and references on request
Coverage map: I-70, I-135, US-81

Send Me the Vendor Packet Call Dispatch: (785) 555-0140

WreckMaster-Certified Operators TRAA Member 24/7 Live Dispatch Published Commercial Rates